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CATEGORIA: eGovernment (Vedi tutti)
TAGLINE: Facilitating your relationship with the Government
KEYWORDS: e-Government; web services
WHO: Online Government Program; Ministry of ICT, Colombia
The aim of the Online Government Strategy is to contribute in building a more efficient, transparent and participative Government, one which provides better services to citizens and companies by advantage of ICT. It is a joint effort, as every agency of the public administration across the country is responsible for its implementation.
The Strategy is based on a clear method, established in the Presidential Decree 1151 of 2008: a five-stage model (information, interaction, transaction, transformation and democracy), a handbook with step-by-step guidelines that have to be followed by public agencies, as well as a methodology to formulate the action plan of each agency and monitor progress.
The Online Government Program, lead by the Ministry of Information and Communications Technologies, coordinates the implementation of the Strategy and provides tools to agencies to facilitate reaching the established goals, such as: research on trends and best practices, on-going support, transverse solutions based on standardization and interoperability, common infrastructure for IT solutions, training plans to public servants, marketing plans for higher take-up of Online Government and a monitor system to evaluate the advance, use, quality, and impact of e-Government services.
Bringing services online generates savings in time and money to the Government and the people, by reducing the need for physical presence in offices, as well as increasing citizen satisfaction in their interaction with the government.
This ecosystem of online government in Colombia, has been developed for:
According to the strategy, in the next two years the number of online services will increase, and there will be significant steps forwards towards e-Democracy.