The conventional use of technology at an administrative level constitutes much more than its usage as an engineered object. Factual evidence of this was established through a study conducted at LSE, to analyze how the ultimate outcome of technology in practice is largely determined by the interactions that technology has with its users coming from different institutionalized environments. read more →

The Internet represents the immaterial dimension of existence, which complements and acts in continuity with the material dimension rather than being an alternative to it. Immaterial relationships are mediated by the on-line platforms that have developed rapidly and with little control largely because the European e-Commerce Directive of 2000 exempted them from liability read more →

The paper presents case studies and argues that an important aspect of ICT services is that it needs several partners to deliver the service on the ground read more →

How can the perceived gender neutrality of egovernance be overcome? Due to the technocratic vocabulary and direct private sector involvement, egovernance is generally not perceived as an area of governance reform or public administration read more →

If there’s something you’d like to know about Helsinki, someone in the city administration most likely has the answer. For more than a century, this city has funded its own statistics bureaus to keep data on the population, businesses, building permits, and most other things you can think of. Today, that information is stored and freely available on the internet by an appropriately named agency, City of Helsinki Urban Facts. read more →